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Our commitment to customers

We recognize that the success of our customers and partners is crucial to the success of our business.

We work hard to deepen our relationships with our partners and customers. Our customer promises are what our customers can expect from our partners and us.  

By understanding and supporting our customers' businesses and needs, together, we stand a better chance of being successful - if our customers succeed in their goals, we will succeed in ours.


Our customer promises

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Are we delivering on our promises?

Each year we conduct a survey to determine how we perform against our promises and measure customer satisfaction with our service.

In 2021/22, we achieved an overall customer satisfaction rating of 98.2%; this means that almost all of our customers are either satisfied or highly satisfied with the service they receive from us.

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